We are joined by GRAZE Crisis Response Director, Erin McNally, LVT to understand what a critical incident is, what the CISM response looks like and how peer from within the Aquarium and Zoo industry can get involved.
As we wrap-up another year, for some this is a time of reflection, other’s a time of planning. Whether it’s next year’s budget, collection planning or simply setting personal goals, we tend to focus on the big achievements and major events. Often getting lost in, or even overwhelmed by the…
In fifth grade I volunteered to be a part of my school’s conflict management team. This was a group of students, whose sole purpose was to walk around the playground and look for kids in conflict and then walk them through a process for resolving their differences. When I entered…
Small Approximations to Create Big Change in Animal Care Work Culture: Overcoming A Toxic Environment
According to a recent study, there are five behaviors that create a toxic workplace environment. The study found that while an organization may have a good culture overall, toxic individuals or teams of toxic individual’s aka “pockets of toxicity”; can have a profound impact on workplace culture. Knowing how to…